1. Booking & Payment

  • Reservations can be made online, via phone, or WhatsApp.
  • Full payment or a security deposit may be required at the time of booking.
  • Payments can be made via credit/debit card, bank transfer, or cash upon arrival.

2. Vehicle Rental Policy

  • Self-Drive Rentals: The renter must be 21 years or older with a valid driver’s license.
  • Chauffeur-Driven Services: Available for selected vehicles and tour packages.
  • Fuel Policy: The vehicle must be returned with the same fuel level as when rented.
  • Late Return Charges: Additional fees apply for late returns beyond the agreed rental period.

3. Cancellation & Refund Policy

  • Cancellations made 48 hours before pickup: Full refund.
  • Cancellations within 24 hours of pickup: 50% refund.
  • No-shows or same-day cancellations: No refund.

4. Liability & Damage Policy

  • The renter is responsible for any damages not covered by insurance.
  • Traffic fines and toll charges are the responsibility of the renter.

By booking with MyCabsLankaTours, you agree to abide by these terms and conditions.